At Digital Xperts, we are dedicated to providing high-quality digital services tailored to meet the unique needs of our clients. This Return and Refund Policy outlines the conditions under which refunds may be provided. By purchasing any of our services, you agree to the terms set forth in this policy.
Due to the nature of our digital services, all sales are final. Once a purchase is completed and the service is delivered, no returns or refunds will be provided, except under the specific conditions outlined below.
All services provided by Digital Xperts are non-refundable. This includes, but is not limited to, any customized or personalized work, ongoing service contracts, and any deliverables that require a significant amount of time and resources.
Refunds may be considered under the following circumstances:
Technical Issues: If a service cannot be delivered due to technical issues on our end, we will work diligently to resolve the problem. If the issue cannot be resolved, a partial or full refund may be provided at our discretion.
Non-Delivery of Service: If we are unable to deliver the agreed-upon service within the specified timeline, and the delay is not caused by the client, a partial or full refund may be considered.
Service Not as Described: If the service provided is significantly different from what was described or agreed upon, we may consider a refund after reviewing the situation.
Requesting a Refund: To request a refund, please contact us at [email protected] within 7 days of the purchase or the date the issue arises. Please include your order details and a detailed explanation of why you are requesting a refund.
Review of Refund Requests: Each refund request will be reviewed on a case-by-case basis. We may require additional information or documentation to process your request.
Refund Decision: If your refund request is approved, we will process the refund to your original method of payment within 7-10 business days.
Initiating a chargeback without first contacting us to resolve the issue may result in the suspension of your account and denial of future services. We encourage you to reach out directly to address any concerns.
If you have any questions about our Return and Refund Policy or need assistance, please contact us:
Digital Xperts
H-61, Sector-63, Noida - 201301, UP, India
Email: [email protected]
Contact: +919599690396
The materials on our website are provided on an 'as is' basis. Digital Xperts makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
You agree to indemnify, defend, and hold harmless Digital Xperts, its officers, directors, employees.
